Returns & Exchanges

At Bagru Store, we want you to be completely satisfied with your handcrafted purchase; if you are not, you can return your items within 15 days of delivery. Please ensure all products are unworn, unwashed, and retain their original tags to be eligible for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Log into your account and visit the 'My Orders' section to select the items you wish to return and submit a formal request.

• 2.
  Quality Check

  Once approved, pack the items securely in their original packaging. Our courier partner will visit your address for a quick quality inspection and pickup.

• 3.
  Processing

  After the item reaches our warehouse, it undergoes a final quality assessment to ensure it meets our return standards.

• 4.
  Refund Issued

  Upon successful inspection, your refund will be processed to the original payment method or as store credit within 7-10 business days.